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1. Acceptance of Terms

By accessing and using Petroly's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Petroly provides fuel management and fleet services including but not limited to:

• Digital wallet management for fuel purchases
• Fleet vehicle management and tracking
• Driver management and authorization
• Transaction history and reporting
• Account management tools

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate and complete registration information
• Keep your account information up to date
• Notify us immediately of any unauthorized access
• Not share your account with others

4. Payment Terms

All payments made through the platform are subject to our payment policies. Wallet charges and transactions are processed according to the terms agreed upon during registration.

5. Prohibited Activities

Users agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorized access to systems
• Interfere with or disrupt the service
• Provide false or misleading information

6. Limitation of Liability

Petroly shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

7. Modifications

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.

8. Contact Information

For questions about these Terms of Service, please contact us at support@petroly.com.sa

Last updated: December 2025

1. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, national ID or commercial registration
• Business Information: Company name, address, tax number
• Vehicle Information: License plates, vehicle details
• Transaction Data: Fuel purchases, wallet transactions

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Partner fuel stations for transaction processing
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure access controls
• Regular security assessments
• Employee training on data protection

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content.

8. Contact Us

For privacy-related questions, please contact our Data Protection Officer at privacy@petroly.com.sa

Last updated: December 2025